Hooper's Used Auto Parts

Reviews about Hooper's Used Auto Parts

• James Yarborough

  Mar, 03 2018
  ★ ☆ ☆ ☆ ☆
  The owner of this company is not a very good business man. We have a local car lot and do business with this company. I recently purchased a motor from them and after having it inspected by my mechanic he said it was not a good motor. I took it back for exchange the guys at the front desk not the owner were very friendly and swapped it with no problem. After having the second motor from them inspected by my mechanic it was also deemed to be a bad motor. I try to be as understanding as possible and I know stuff happens. I went back to see what could be done and the owner was very rude and angry and immediately said he was not going to deal with it that it was a good motor. If this company would offer a labor warranty it wouldn’t be a big deal but they do not offer it. The owner never even tried to be reasonable and see what would satisfy me and let me return the motor. He immediately went to he doesn’t need my business or even want it. I would of been more then happy with a credit I didn’t even care for a cash refund because I do buy a lot of parts from them. So if you purchase something from them be sure to have it inspected on site if it leaves the site obviously the owner doesn’t care.

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